john kimble

I was with a different ISP that was driving me insane if I needed assistance with service problems. Afrihost has blown me away with their friendly, knowledgeable and rapid service delivery. Afrihost is awesome

Constintinah Abelse

No issues and always connected if you are going to be offline because of maintenance they will let you know in advance. Also very helpful helpdesk.

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

jason superjase du toit

i had patchy internet and used their whatsapp help line on the clientzone website. regina g assisted me quickly and efficiently. she was able to alert me to the fact that maintenance work was underway on the exchange in my area. a second great experience with the whatsapp help. my data ran out and after topiing up i couldn't reconnect properly. i was assisted with little wait bu thulani, professionally helped and had the problem sorted in a short time. great service.

Frederick van Zyl

Since moving from Telkom to Afrihost, I have only had 2 issues, both were related to Openserv's infrastructure and as such not the fault of my ISP, Afrihost. None-the-less, in both instances my queries were replied to quickly and satisfactory. Great job guys, keep it up. It will take a hell of a lot for anyone to convince me to use another ISP. I am an internet power user, playing online games, while streaming my gameplay live to various platforms. I am also a webdev/graphic designer who works remotely and since moving to Afrihost, I have never been dissatisfied.

Khumbulani Macu

Afrihost has the best customer experience when it comes to their WhatsApp Bot, thanks for the help Gabisile, I had a bad experience with MTN thanks for helping me, I appreciate it